Benjamin Purgason

Posts by Benjamin Purgason

  • EveryDay1

    Failure is Not an Option

    January 16, 2017

    This is the final post of the series “Every Day Is Monday in Operations.” Throughout this series we’ve discussed our challenges, shared our war stories, and walked through the learnings we’ve gained as Operations leaders. You can read the introduction and find links to the rest of the series here. If Operations fails, so does your company—it is, as you might say...

  • Everyday1

    You’re Only as Good as Your Lieutenants

    December 19, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war stories, and walk through the learnings we’ve gained as Operations leaders. Today’s stories “Priority Zero” and “Scale or Fail” come from David Henke and Benjamin Purgason, respectively. You can read the introduction and find links...

  • Everyday1

    MTTD and MTTR Are Key

    December 12, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war stories, and walk through the learnings we’ve gained as Operations leaders. You can read the introduction and find links to the rest of the series here. Today’s stories “The Canary in the Coal Mine” and “Sequencing versus...

  • everyday1

    What Gets Measured Gets Fixed

    December 5, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war...

  • EveryDay1

    Every Day Is Monday In Operations

    November 30, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war...