operations Articles

  • Improving the customer’s experience via ML-driven payment routing

    January 25, 2023

    Co-Authors: Xianyun Mao, Stan Xu, Rachit Kumar, Vikas R, Xia Hong, and Divyakumar Menghani As a LinkedIn member, you can subscribe to LinkedIn Premium on a monthly or annual basis. For our customers, we offer the same option for our Talent Solutions and/or Sales Navigator products. For each, LinkedIn offers subscription renewal payments. These subscription...

  • Operating System Snapshot Automation

    December 6, 2022

    Co-authors: Rohit Jamuar, Tianxin Zhou Introduction LinkedIn has a large set of physical servers geographically spread across several locations. Every application is hosted on a physical server and is distributed and managed across one of these hosts. With a reasonably sizable footprint of servers in data centers, LinkedIn is responsible for ensuring that these...

  • EveryDay1

    Failure is Not an Option

    January 16, 2017

    This is the final post of the series “Every Day Is Monday in Operations.” Throughout this series we’ve discussed our challenges, shared our war stories, and walked through the learnings we’ve gained as Operations leaders. You can read the introduction and find links to the rest of the series here. If Operations fails, so does your company—it is, as you might say...

  • Everyday1

    MTTD and MTTR Are Key

    December 12, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war...

  • everyday1

    What Gets Measured Gets Fixed

    December 5, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war...

  • EveryDay1

    Every Day Is Monday In Operations

    November 30, 2016

    This post is part of the series “Every Day Is Monday in Operations.” Throughout this series we discuss our challenges, share our war...