Search Articles

  • architecture-of-insearch

    InSearch: LinkedIn’s new message search platform

    March 17, 2020

    Co-authors: Suruchi Shah and Hari Shankar The rise of instant messaging has changed how we communicate. Compared to the back-and-forth of email, we send and receive messages at much higher volumes and speeds. In the instant conversations we have, we also expect to be able to search for important phrases, moments, or references with ease. This rapid increase in...

  • intent-classifier-illustration

    How natural language processing helps LinkedIn members get support easily

    April 30, 2019

    As members explore the many products of LinkedIn, including the feed, homepage, Learning, Recruiter, and Sales Navigator, to name a few, they often experience new exciting features, which, from time to time, may lead to questions around use. To help our members and deliver the assistance they need, we use deep learning-powered Natural Language Processing (NLP)...

  • producthelp1

    Improving Member Productivity with In-Product Help

    December 27, 2018

    LinkedIn’s Help Center boasts a personalized experience aimed at getting our members the help they need, finding the answers to their questions, and empowering them to be more productive and successful. Despite having a wealth of customized content, members are still faced with a problem when they need help: they must stop what they’re doing and go to the Help...

  • The Many Facets of 'Faceted Search'

    September 10, 2015

    Faceted search is a vital part of LinkedIn’s search experience. It’s a key feature in the exploratory searches done by job seekers,...

  • Early Architecture

    A Brief History of Scaling LinkedIn

    July 20, 2015

    LinkedIn started in 2003 with the goal of connecting to your network for better job opportunities. It had only 2,700 members the first...

  • A Search Trip Through Time

    July 10, 2015

    At a recent invitation-only gathering about Search technology hosted by LinkedIn’s Bangalore office, Igor Perisic, VP Engineering at...