Product Design Articles

  • producthelp1

    Improving Member Productivity with In-Product Help

    December 27, 2018

    LinkedIn’s Help Center boasts a personalized experience aimed at getting our members the help they need, finding the answers to their questions, and empowering them to be more productive and successful.  Despite having a wealth of customized content, members are still faced with a problem when they need help: they must stop what they’re doing and go to the Help...

  • contacts6

    Building the Contacts Platform at LinkedIn

    October 23, 2018

    Co-authors: Ravneet S. Khalsa and Gokulraj Mohanasundaram   Introduction Members can choose to import their contacts from third-party address books and calendars into LinkedIn to help them grow their professional network. We use this contact information to suggest relevant connections to members (“People You May Know” or PYMK) and help them grow their...

  • talenthub1

    Building Enterprise Software on LinkedIn's Consumer Stack: Behind the Scenes of LinkedIn Talent Hub

    October 11, 2018

    Co-authors: Viman Deb and Christian Mathiesen   The Economic Graph is a digital representation of the global economy based on 575+ million members, 50,000 skills, 26 million companies, 15 million open jobs, and 60,000 schools. In short, it’s all the data on LinkedIn, and this data is used to mine critical information to connect members with economic...

  • talentsearch3

    Building Representative Talent Search at LinkedIn

    October 10, 2018

    Co-authors: Sahin Cem Geyik and Krishnaram Kenthapadi   Introduction: Building products that create opportunity Motivated by LinkedIn’...

  • resumeassistant6

    Resume Assistant: Finding High-Quality Work Experience...

    August 31, 2018

    The Microsoft acquisition of LinkedIn brought many opportunities for combining technologies to do something new and useful. One such...

  • resumeassist1

    Resume Assistant: The Collaboration Between Microsoft and...

    August 30, 2018

    Co-authors: Ethan Dow, George Pearman, and Bradley Walker In November 2017, Microsoft and LinkedIn introduced an exciting integration...